Pick & Pack · 3PL
Merchandise fulfilment, from our Melbourne workshop.
Warehousing, on-demand personalisation, pick & pack and direct dispatch for branded merchandise programs. Built for DTC brands, multi-site companies and event merch runs.
Melbourne based On-demand personalisation
Scope
What we handle
End-to-end fulfilment for branded merchandise programs.Warehousing
Store your stock in our secure Knoxfield workshop until orders come through.On-demand personalisation
Add names, numbers, monograms or custom messages to items as orders come in.Pick & pack
Individual orders picked, customised, packed to spec and labelled ready for dispatch.Direct dispatch
Ship to your customers, staff or event venues Australia-wide.Parcel and Inventory tracking
We feed the tracking numbers of the parcels posted back in your system or send them to you and collaboratively manage inventory with you.Order Receipt
You can send your orders to us via email or any system you have at your end.Process
How it works
From stock in our workshop to dispatched orders.01
Stock arrives
We receive your merchandise into our workshop and log it against your program.02
Orders come through
Orders arrive via your system, email, or a shared inbox.03
Personalise & pack
We personalise (if needed), pick and pack each order to spec.04
Dispatch
Orders go out in batches. Tracking provided.Details
Who it’s for
Fulfilment programs we’ve built for various customer types.- DTC brandsDirect-to-consumer merchandise stores, personalised orders shipped to customers.
- Multi-site companiesStaff uniform programs where employees order what they need from one place.
- Event managersFestival, conference and campaign merchandise dispatched to venues.
- Loyalty programsReward, incentive and recognition merchandise for members or staff.
- Onboarding kitsCorporate welcome packs shipped to new starters.
- Clubs & schoolsSupporter merchandise, team gear, member kits and more.
FAQ
Frequently asked questions
What kinds of products can you fulfil?
Apparel (branded uniforms, merch), promotional products, gifts, personalised items, anything we can store and dispatch from our workshop.
How does invoicing work?
Per week or based on the volume, whichever is the better fit per your volumes.
We’ll scope it with you when we set up your program.
Can you personalise orders on demand?
Yes, that’s a core part of what we offer. Names, numbers, monograms or custom messages added at the pick & pack stage.
Get started